Privacy Policy

Last updated on May 21, 2025

At ONFOCUS, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us through our contact channels.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: such as name, email address, phone number, and company name when you reach out via email or contact forms.
  • Technical Data: including IP address, browser type, device information, and website usage patterns collected through cookies and analytics tools.
  • Communication Records: including email exchanges and inquiry details for customer support and sales purposes.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support.
  • Improve our products, services, and website performance.
  • Send updates, promotions, or product-related communications (only if you opt in).
  • Ensure the security and technical functionality of our website.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with:

  • Trusted service providers who assist in operating our website and services.
  • Authorities when required by law or to protect our rights.

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You may choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Ask for corrections or deletion of your data.
  • Withdraw consent for marketing communications at any time.

7. Changes to This Policy

ONFOCUS reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

China Office

No. 299, Yuanqi Rd. Yuanhe Technology Park, Xiang Cheng, Suzhou, Jiangsu, P. R. China

Email: sales@onfocus-tech.com

Phone: +86-512-65312285

Dubai Office

M10 Al Garhoud Business Center, Dubai, UAE

Email: sales@onfocus-tech.com

Phone: +971-0569809533